{"id":352,"date":"2018-09-13T08:18:36","date_gmt":"2018-09-13T08:18:36","guid":{"rendered":"http:\/\/scanscore.de\/?page_id=352"},"modified":"2025-11-03T16:21:03","modified_gmt":"2025-11-03T16:21:03","slug":"support","status":"publish","type":"page","link":"https:\/\/scan-score.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h1>Support<\/h1>\n<p>We\u2019re right here to help you!&nbsp;<\/p>\n<p>Our <strong>ScanScore manual<\/strong> is a great place to start, and it is available as a PDF download and online. Just click the icons below. Because of the different user interface and functions, there are two manuals: one for Scan mode and one for Score mode. &nbsp;On this page, you will also find our <a href=\"https:\/\/scanscore.zendesk.com\/hc\/en-us\" target=\"_blank\" style=\"outline: none;\">Knowledge Database<\/a> for useful articles and helpful video tutorials and articles about using ScanScore, as well as our <a href=\"https:\/\/youtu.be\/7I0dLa9V3qA\" target=\"_blank\" style=\"outline: none;\">Introductory Video<\/a>. Make sure to watch our first <a href=\"https:\/\/us02web.zoom.us\/webinar\/register\/WN_b-2puwPnTfOuVd2otFbA_A\" target=\"_blank\">webinar<\/a> to learn how to avoid and fix common errors!&nbsp;<\/p>\n<p>If you look for something specific, use the search function and the <span style=\"text-decoration: underline;\">index<\/span> in the online manuals!<\/p>\n<p style=\"\"><strong>Please try our <a href=\"https:\/\/chatgpt.com\/g\/g-6749ef8611b08191b43e94b9bbd25a0e-scanny-test\" target=\"_blank\" style=\"outline: none;\">Chatbot Scanny<\/a> and test him! <\/strong><\/p>\n<p>If you need further help, please <a href=\"https:\/\/scan-score.com\/en\/contact-us\/\" style=\"outline: none;\">contact our customer support<\/a> team directly.&nbsp;<\/p>\n<h1>ScanScore Manuals<\/h1>\n<h2>Manual &#8211; Scan mode<\/h2>\n<h3>PDF Manual Scan mode<\/h3>\n<p><a href=\"https:\/\/scan-score.com\/files\/support\/manual.pdf\" rel=\"\" target=\"_blank\"><\/a><\/p>\n<h3>Online Manual Scan mode<\/h3>\n<p><a href=\"https:\/\/scan-score.com\/files\/support\/manual\/WelcometoScanScore3.html\" rel=\"\" target=\"_blank\"><\/a><\/p>\n<h2>Manual &#8211; Score mode<\/h2>\n<h3>PDF Manual Score mode<\/h3>\n<p><a href=\"https:\/\/scan-score.com\/files\/support\/manual-score.pdf\" rel=\"\" target=\"_blank\"><\/a><\/p>\n<h3>Online Manual Score mode<\/h3>\n<p><a href=\"https:\/\/scan-score.com\/files\/support\/manual-score\/WelcometoScanScore3.html\" rel=\"\" target=\"_blank\"><\/a><\/p>\n<h1>Knowledge Database<\/h1>\n<p><a href=\"https:\/\/scanscore.zendesk.com\/hc\/en-us\" target=\"_blank\"><\/a><\/p>\n<h1>Tutorial Videos<\/h1>\n<h3>Introductory Video<\/h3>\n<p><span><a href=\"https:\/\/youtu.be\/7I0dLa9V3qA\" target=\"_blank\"><img decoding=\"async\" alt=\"ScanScore Introductory Video\" data-id=\"33423\" width=\"592\" data-init-width=\"1920\" height=\"333\" data-init-height=\"1080\" title=\"00-Introductory-Video-TN-Button-EN\" src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/00-Introductory-Video-TN-Button-EN.jpg\" data-src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/00-Introductory-Video-TN-Button-EN.jpg\" data-width=\"592\" data-height=\"333\" style=\"aspect-ratio: auto 1920 \/ 1080;\" data-link-wrap=\"true\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3>How to correct recognition errors<\/h3>\n<p><span><a href=\"https:\/\/youtu.be\/GpTd6cBKAUk\" target=\"_blank\"><img decoding=\"async\" alt=\"How to correct recognition errors\" data-id=\"33425\" width=\"389\" data-init-width=\"1920\" height=\"219\" data-init-height=\"1080\" title=\"35-TN-Button-EN\" src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/35-TN-Button-EN.jpg\" data-src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/35-Correct-Errors-EN-TN.jpg\" data-width=\"389\" data-height=\"219\" style=\"aspect-ratio: auto 1920 \/ 1080;\" data-link-wrap=\"true\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3>How to transpose<\/h3>\n<p><span><a href=\"https:\/\/youtu.be\/m7DtiovjRPs\" target=\"_blank\"><img decoding=\"async\" alt=\"How to transpose\" data-id=\"33427\" width=\"389\" data-init-width=\"1920\" height=\"219\" data-init-height=\"1080\" title=\"How to transpose\" src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/37-TN-Button-EN.jpg\" data-src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/35-Correct-Errors-EN-TN.jpg\" data-width=\"389\" data-height=\"219\" style=\"aspect-ratio: auto 1920 \/ 1080;\" data-link-wrap=\"true\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3>What&#8217;s new in ScanScore 3?<\/h3>\n<p><span><a href=\"https:\/\/youtu.be\/HmflRwd80_E\" target=\"_blank\"><img decoding=\"async\" alt=\"\" data-id=\"40382\" width=\"389\" data-init-width=\"1920\" height=\"219\" data-init-height=\"1080\" title=\"TN-Whats-new-in-ScanScore-3-EN\" src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2022\/05\/TN-Whats-new-in-ScanScore-3-EN.jpg\" data-src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/TN-EN-3.jpg\" data-width=\"389\" data-height=\"219\" style=\"aspect-ratio: auto 1920 \/ 1080;\" data-link-wrap=\"true\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3>How to download ScanScore (again)<\/h3>\n<p><span><a href=\"https:\/\/youtu.be\/1rLhvGBuho0\" target=\"_blank\"><img decoding=\"async\" alt=\"How to download ScanScore (again)\" data-id=\"33431\" width=\"389\" data-init-width=\"1920\" height=\"219\" data-init-height=\"1080\" title=\"34-TN-Button-EN\" src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/34-TN-Button-EN.jpg\" data-src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/TN-EN-3.jpg\" data-width=\"389\" data-height=\"219\" style=\"aspect-ratio: auto 1920 \/ 1080;\" data-link-wrap=\"true\" loading=\"lazy\"><\/a><\/span><\/p>\n<h3>How to activate your ScanScore license<\/h3>\n<p><span><a href=\"https:\/\/youtu.be\/FmFu16aanjU\" target=\"_blank\"><img decoding=\"async\" alt=\"How to activate your ScanScore license\" data-id=\"33433\" width=\"389\" data-init-width=\"1920\" height=\"219\" data-init-height=\"1080\" title=\"33-TN-Button-EN\" src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/33-TN-Button-EN.jpg\" data-src=\"https:\/\/scan-score.com\/wp-content\/uploads\/2021\/03\/TN-EN-1.jpg\" data-width=\"389\" data-height=\"219\" data-link-wrap=\"true\" style=\"aspect-ratio: auto 1920 \/ 1080;\" loading=\"lazy\"><\/a><\/span><\/p>\n<h1>Blog articles<\/h1>\n","protected":false},"excerpt":{"rendered":"<p>Support We\u2019re right here to help you!&nbsp; Our ScanScore manual is a great place to start, and it is available as a PDF download and online. Just click the icons below. Because of the different user interface and functions, there are two manuals: one for Scan mode and one for Score mode. &nbsp;On this page, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","site-sidebar-layout":"default","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-352","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/pages\/352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/comments?post=352"}],"version-history":[{"count":20,"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/pages\/352\/revisions"}],"predecessor-version":[{"id":71940,"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/pages\/352\/revisions\/71940"}],"wp:attachment":[{"href":"https:\/\/scan-score.com\/en\/wp-json\/wp\/v2\/media?parent=352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}