ScanScore FAQ

1. So what is ScanScore all about?

ScanScore is a scan software for sheet music. You can scan analog notes and entire scores as well as PDF files or image files and turn them into a digital music document. You can easily, quickly and reliably:

  • Recognize notes, lyrics and chords
  • Play your scanned notes
  • Edit and transpose notes
  • Print and export your document

Here is an introductory video that explains the basic features of ScanScore:

2. How do the three versions of ScanScore differ?

The three versions of ScanScore are designed to handle different numbers of instruments.
Please be sure to choose the correct version to fit your needs.

ScanScore Melody can read one staff scores.
ScanScore Ensemble can scan up to four staves.
ScanScore Professional can handle scores with unlimited staves.

The free trial version offers the full functionality of ScanScore, however, it cannot be used to export files to music notation software for further editing. To export files, either ScanScore Melody, Ensemble or Professional is required.

3. What's new in ScanScore 2?

ScanScore 2 has several new functions and improvements compared to ScanScore 1. Here is an overview of the most important new features:

  • Recognition of notes, lyrics and chords
    ScanScore 2 now recognizes not only notes but also song text and chords. All recognized elements can be intuitively edited afterwards and corrected in case of recognition errors.
  • Transposing scores or staves
    Now it is possible to transpose partitures or selected staves of scores directly into another key after scanning. This saves the detour via another notation program. If the score is then in the desired key, it can be listened to or printed out.
  • Improved PDF import
    When importing multi-page PDF files, you can now specify exactly which pages are to be imported. It is also possible to import several PDF files into one ScanScore document.
  • Improved playback feature
    ScanScore 2 now has a mixer which lets you select an individual instrument sound and adjust the volume. You can also set the panorama. Another feature is the adjustment of the pitch. This allows you to set up the sound output for transposing instruments. 
  • Improved export of scores
    ScanScore 2 can export scores as a MusicXML file or MIDI file. Both modules have been improved and allow the import into other notation and music programs such as: Dorico, Sibelius, Finale, Capella, FORTE and DAWs.

Here is a video showing the new features in ScanScore 2:

4. Can I upgrade my ScanScore license if I need to scan more staves?

Yes. If you wish to upgrade from Melody to Ensemble or from Ensemble to Professional, you can do so on our website. If you wish to upgrade from ScanScore 1 to ScanScore 2, please contact us at: support@scan-score.com.

5. How long does my free trial last?

When you download the free trial, you can try out ScanScore and explore all its features. There is no time limitation, only the export of your document is restricted.

6. Do I have to activate my trial version with a code?

No. The trial version can be used without an activation code. If you purchase one of the ScanScore versions in our online shop, you can convert the trial version directly into your full version using the activation code you have received.

7. Can ScanScore be used to read all sheet music?

ScanScore can read all standard Western-style notation systems.
(Please note, it is not designed to handle more unusual pieces such as the Gregorian chant.)

8. Does ScanScore also read lyrics and chords?

Yes, since version 1.5 ScanScore can recognize song text and chords. These can also be easily edited and further processed.

9. Can ScanScore transpose scores?

Yes, ScanScore 2 can do that. It is possible to transpose whole scores as well as single staves. The transposed notes can be played, further edited, printed and exported.

10. Can I use ScanScore for editing scores?

To a degree, yes… but ScanScore does not have the same capabilities for serious editing as music notation software, such as Sibelius, Finale, Dorico and FORTE Notation.

ScanScore is designed to provide easy and accurate scanning of your physical sheet music so it can be digitized. Once your sheet music has been digitized with ScanScore, we recommend you use a quality scoring software such as those previously mentioned.

ScanScore does not offer the following features:

  • Advanced layout options
  • Advanced editing
  • Arrangement of parts

11. Where will I find my download link for ScanScore?

When you complete your checkout, we will send you an email. This email will provide you with your download link and all the information you need.

Attention: If you are paying with PayPal, please use the same email address to register for your ScanScore account as the one used for your PayPal account.

If you have any difficulties finding the email with your download link, please check your spam folder, and contact us at support@scan-score.com if you still can’t find it.

12. When I try to use the ScanScore Capture app it asks me for a QR code. Where do I find my QR code?

We introduced the QR codes to prevent unauthorized users from using the software. You can find this code on your desktop version of ScanScore under “Options/Preferences”.

13. Any tips for getting the best scan result in ScanScore?

The result in ScanScore always depends on the quality of the original. Here are five tips for achieving maximum quality:

  1. In order to achieve the best results with ScanScore, it is important to have a good and clean image of the notes to be scanned. 
  2. For a good scan result, you should take care to scan or photograph the page as straight as possible. Take the scan as evenly as possible and at a right angle from above. Lines and staves in a PDF document should also be straight. Oblique angles and crooked lines inevitably lead to a reduction of the scan quality. 
  3. Make sure that the notes are well illuminated before scanning them or taking a picture.
  4. We recommend a high contrast and the black/white setting.
  5. The best scan results are achieved at a resolution of 300 to 600 dpi.

14. Can ScanScore import PDF files?

Yes, ScanScore can import PDF files as well as all other image formats – TIFF, JPG and PNG files. In a multi-page PDF import, the pages to be imported can be selected. It is also possible to import several PDF files into one ScanScore document.

15. I have Windows 7. Can I use ScanScore with this version?

Yes. ScanScore can be used with Windows 7, 8 and 10. Our installation program automatically recognizes your Windows version. If you experience any problems during the installation, please email us at support@scan-score.com.

16. I have a Mac. Can I use ScanScore with my Apple computer?

Unfortunately, no. At the moment, ScanScore can only be used with Windows computers. However, a ScanScore version for Apple products is in preparation and will be released soon.

17. Can I purchase a CD version of ScanScore?

No, there is not a CD version of ScanScore yet. But it is in preparation and will be released soon.

18. Where do I enter my discount voucher code?

To use a ScanScore discount voucher, first, add your chosen ScanScore product to your cart. Proceed to the checkout page where you will see a box that says ‘Apply Coupon’ – enter your discount code here.

19. What payment options do you offer?

You can pay using PayPal in our online ScanScore store. Alternatively, you can pay by credit card by emailing Lugert Verlag in our sales department: info@lugert-verlag.de

20. I’m having a problem using ScanScore, is there anyone to help me?

Absolutely! We have a dedicated customer support team made up of passionate musicology graduates just waiting to help you. Please contact us at support@scan-score.com and we will get back to you shortly.


​Try ScanScore for free today...