Support

We’re right here to help you!

Our ScanScore manual is a great place to start, and it is available as a PDF download and online. Just click the icons below. Because of the different user interface and functions, there are two manuals: one for Scan mode and one for Score mode.

On this page, you will also find our Knowledge Database for useful articles and helpful video tutorials and articles about using ScanScore, as well as our Introductory Video. Make sure to watch our first webinar to learn how to avoid and fix common errors!

If you look for something specific, use the search function and the index in the online manuals!

Please try our Chatbot Scanny and test him!

If you need further help, please contact our customer support team directly.

ScanScore Manuals

Manual - Scan mode

PDF Manual Scan mode

Online Manual Scan mode

Manual - Score mode

PDF Manual Score mode

Online Manual Score mode

Knowledge Database

Tutorial Videos

Introductory Video

How to correct recognition errors

How to transpose

What's new in ScanScore 3?

How to download ScanScore (again)

How to activate your ScanScore license

Blog articles

How to Convert PDF to MusicXML

Convert PDF to MusicXML: How to Convert Sheet Music with ScanScore Do you have sheet music saved as a[...]

Correct Accidentals in ScanScore

Why Accidentals Matter After Music Recognition When you digitize sheet music with ScanScore, the software recognizes not only noteheads and[...]

Properties Windows in ScanScore: Adjust Notes, Text and Symbols Precisely

What Are Properties Windows in ScanScore? The properties windows in ScanScore help you adjust individual elements of your score in[...]

Why Your MusicXML Export Is Broken (And How to Fix It)

You’ve scanned your sheet music, corrected it, and exported it—but once you open it in MuseScore, Sibelius, or another notation[...]

Export Checklist: Errors You Should Correct in ScanScore Before Exporting

Why an Export Checklist in ScanScore Matters When you digitize sheet music with ScanScore, your goal is usually to export[...]

Structure First, Details Second: Why Your Scan Fails Without It

You’ve successfully scanned your sheet music—but when you start editing, things suddenly don’t make sense: rhythms don’t match voices are[...]

The Prescan Workflow: How to Avoid 90% of Scanning Errors

Many users assume that scanning errors happen during the recognition process. But the truth is: 👉 Most errors occur before[...]

Import Sheet Music Directly into MuseScore, Finale & More

Import Sheet Music Directly into MuseScore, Finale & More Want to Import Sheet Music into Your Notation Program Instantly?[...]

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