Support

We’re right here to help you! 

Our ScanScore manual is a great place to start, and it is available as a PDF download and online. Just click the icons below. Because of the different user interface and functions, there are two manuals: one for Scan mode and one for Score mode.  

On this page, you will also find our Knowledge Database for useful articles and helpful video tutorials and articles about using ScanScore, as well as our Introductory Video. Make sure to watch our first webinar to learn how to avoid and fix common errors! 

If you look for something specific, use the search function and the index in the online manuals!

Please try our Chatbot Scanny and test him!

If you need further help, please contact our customer support team directly. 

ScanScore Manuals

Manual - Scan mode

PDF Manual Scan mode

Online Manual Scan mode

Manual - Score mode

PDF Manual Score mode

Online Manual Score mode

Knowledge Database

Tutorial Videos

Introductory Video

ScanScore Introductory Video

How to correct recognition errors

How to correct recognition errors

How to transpose

How to transpose

What's new in ScanScore 3?

How to download ScanScore (again)

How to download ScanScore (again)

How to activate your ScanScore license

How to activate your ScanScore license

Blog articles

Scan sheet music with your phone
How to transfer scores online using the ScanScore Scanner App ScanScore isn’t just a powerful desktop tool – it also[...]
Anchor Lyrics And Chords For Export In ScanScore
📝 Text Anchoring in ScanScore: How to Place Lyrics & Chords Correctly In ScanScore, proper text anchoring can mean the[...]
Transpose Sheet Music With ScanScore
🎼 Transpose Sheet Music And Whole Scores Looking to change the key of your music, transpose playback, or just shift[...]
Important For Export: Fixing Chord Symbols Mistakenly Recognized as Lyrics in ScanScore
One common issue when using ScanScore for sheet music recognition is that chord symbols are sometimes mistakenly detected as lyrics.[...]
Green Elements – Grinch or Little Helper?
Improved Green ElementsGreen lines and elements help you and do not need to be fixed!Invisible elements get filled up in[...]
Start Tips
ImportHere are some tips. We recommend the Picture & PDF Import. But we also have a reworked mobile solution: Our ScanScore Scanner app makes it[...]
How to Scan Music into MuseScore
Importing a PDF into MuseScore is simple with ScanScore. For more information, read on...  Werner Schweer had a vision for[...]
How to Import PDF to MuseScore in Five Steps
In this short guide, we'll walk you through exactly how to scan sheet music into MuseScore using our software, ScanScore.[...]
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